Legal

Privacy Policy

How NXTNova handles information across our website and engagements. Plain language, honest scope.

Effective 29 April 2026Kuwait

1. Who We Are

NXTNova is a technology company headquartered in Kuwait City, State of Kuwait. We design and build web applications, AI-driven systems, and secure digital infrastructure.

This Privacy Policy explains how we handle information when you visit nxtnova.com (the "Site"), contact us, or engage us for professional services.

2. Scope

This policy covers:

  • Public visitors to the Site and its subdomains.
  • People who contact us by email or through forms on the Site.
  • Clients and prospective clients during scoping, proposals, contracting, and project delivery.

Project-specific systems we build for clients are governed by the agreements we sign with that client, not by this policy.

3. Information We Collect

  • Contact details: name, email address, company name (optional), and the content of your message when you write to hello@nxtnova.com or use the contact form. Our contact form opens your own email client — we do not store form submissions on our servers.
  • Engagement information: details you share during proposal, scoping, or contract discussions, including project requirements and commercial terms.

Information we collect automatically

  • Server and access logs: IP address, user-agent, requested URL, timestamp, and referrer.
  • Cookies: the Site does not set marketing or analytics cookies by default. If we add analytics or measurement tools in the future, this policy will be updated and, where required, we will request your consent.

4. How We Use Information

  • Respond to inquiries and provide the services you request.
  • Negotiate, deliver, invoice, and support engagements.
  • Operate, secure, and improve the Site — including fraud and abuse prevention, rate limiting, and incident response.
  • Comply with legal, regulatory, tax, and accounting obligations.

6. How We Share Information

  • Infrastructure providers: hosting, content delivery, DNS, email, and security services.
  • Productivity and engineering tools: code repositories, issue trackers, document collaboration, and communication platforms used to deliver client work.
  • Professional advisors: accountants, auditors, and legal counsel under confidentiality.
  • Authorities: when required by Kuwaiti law, court order, or a valid legal request.

We can provide a list of specific providers upon request at hello@nxtnova.com.

7. Retention

  • Inquiries that don't turn into engagements: typically up to 12 months.
  • Active client records: for the duration of the engagement, plus a reasonable retention period required by tax, accounting, and audit obligations.
  • Server logs: short rolling windows used for operational security.

8. Security

Security is part of how we build, not an afterthought. We apply controls appropriate to the data we hold, including least-privilege access, encrypted transport, hardened infrastructure, and secret management. No system is perfectly secure — if we ever become aware of a breach affecting your data, we will notify you and the relevant authorities as required by law.

9. Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of data we no longer need, and withdraw any consent you have given us at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

To exercise any of these rights, email us at hello@nxtnova.com from the address you used to contact us. We will respond within 30 days and may ask for information to verify your identity.

10. Minors

The Site is intended for use by persons 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If we become aware that we hold data from a minor without verified guardian consent, we will delete it promptly.

11. Third-Party Links

The Site may link to third-party websites or services. We are not responsible for their content or privacy practices. Please review the privacy notices of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy as our services, technology, or the law evolves. The "Effective" date at the top reflects the most recent revision. For material changes, we will post a notice on the Site at least 30 days before the new version takes effect, and we will notify clients by email where we hold your address.

13. Contact

Questions, requests, or complaints related to this policy:

See also our Terms of Service.